E-commerce success relies on choosing the right platform that aligns with your business goals. BigCommerce and Magento (Adobe Commerce) are two of the most powerful platforms available today. But which one is the best fit for your needs? In this guide, we will explore their key features, strengths, and differences to help you make an informed decision whether to go with BigCommerce or Magento in 2025.

BigCommerce vs. Magento: At a Glance

Both BigCommerce and Magento offer extensive e-commerce capabilities, but they cater to different types of businesses. BigCommerce is a fully hosted, easy-to-use SaaS solution, while Magento (now known as Adobe Commerce) is a highly customizable, self-hosted platform designed for businesses requiring complete control over their store’s functionality.

Let’s break down what each platform has to offer.

BigCommerce

BigCommerce is a cloud-based e-commerce platform that provides an all-in-one solution for businesses of all sizes. Known for its scalability and built-in features, it’s an excellent choice for businesses that want to avoid technical complexities.

Key Features of BigCommerce:

  • Fully hosted, eliminating the need for separate web hosting.
  • Easy-to-use interface with drag-and-drop functionality.
  • Seamless integrations with major payment gateways.
  • Robust SEO tools to improve search engine rankings.
  • Multi-channel selling capabilities, including Amazon, eBay, and social media platforms.
  • Excellent built-in security features with PCI compliance.
  • No transaction fees (except for gateway-specific charges).
  • 24/7 customer support.

Magento (Adobe Commerce)

Magento is a self-hosted, open-source e-commerce platform that provides extensive customization options. Ideal for enterprises and businesses with dedicated development teams, Magento offers limitless flexibility.

Key Features of Magento:

  • Full control over website customization, allowing for unique designs and functionalities.
  • Open-source version available for developers.
  • Advanced product catalog management for large inventories.
  • A vast marketplace of third-party extensions and integrations.
  • Scalable solutions that cater to growing businesses.
  • Strong SEO capabilities and marketing automation tools.
  • Self-hosted, requiring separate hosting and maintenance.
  • Enterprise-level security features.

How BigCommerce vs. Magento Stack Up

Pricing

BigCommerce follows a subscription-based pricing model, offering Standard, Plus, and Pro plans. Enterprise-level solutions are also available. Magento, on the other hand, has two versions: Magento Open Source (free but requires hosting and development costs) and Adobe Commerce (a premium version with advanced features and pricing based on business needs).

Hosting

BigCommerce is a fully hosted SaaS platform, meaning hosting is included in the pricing. Magento requires separate hosting, which adds additional costs and maintenance responsibilities.

Templates and Design

BigCommerce provides pre-designed templates that are easy to customize with its built-in tools. Magento offers complete design freedom, but customization requires coding knowledge or developer support.

Integrations

Both platforms offer extensive integrations with third-party apps. BigCommerce has built-in integrations with payment gateways, shipping providers, and marketing tools. Magento, being more flexible, allows businesses to integrate virtually any tool but requires development work.

Reporting and Analytics Tools

BigCommerce includes built-in analytics and reporting tools. Magento offers advanced analytics capabilities, but additional extensions or third-party tools may be required for deeper insights.

Transaction Fees

BigCommerce does not charge transaction fees unless using a third-party payment processor. Magento does not have direct transaction fees, but costs can arise from payment gateway integrations.

Mobile-Friendly

Both platforms offer responsive designs and mobile optimization. BigCommerce includes mobile-friendly themes, while Magento provides customization options for a more tailored mobile experience.

Customer Support

BigCommerce offers 24/7 customer support via phone, chat, and email. Magento Open Source has a community-driven support system, while Adobe Commerce provides dedicated support for enterprise users.

Bottom Line

Choosing between BigCommerce and Magento depends on your business needs:

  • Choose BigCommerce if you want a hosted, easy-to-use, scalable solution with minimal technical maintenance.
  • Choose Magento if you need full customization, complete control, and advanced scalability, especially if you have a development team.

For small-to-medium-sized businesses, BigCommerce is a great choice due to its ease of use and cost-effectiveness. Larger enterprises with complex needs and customization demands may find Magento to be a better fit.

More from Vibidsoft Pvt Ltd

At Vibidsoft Pvt Ltd, we specialize in e-commerce development and platform selection consulting. Whether you need a BigCommerce store setup or a custom Magento solution, our team can help you build a high-performing online store. Let’s discuss your requirements today!